Company Policies

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Our Privacy Policy:

We are committed to protecting your privacy and security. We will not sell or knowingly disclose any customer lists, customer email or any other customer information. To better protect your privacy we provide this notice explaining our online information.

The Information We Collect:

This notice applies to all information collected or submitted to ABC Baby Gift Baskets.  On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:

 

Name
Address
Email address
Phone number
Credit/Debit Card Information




On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient’s address. In this circumstance, the types of personal information collected are:

 

Name
Address
Phone Number


The Way We Use Information:

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

 

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

 

Most gifts offer gift-cards by which you can personalize a product you order for another person. Information you provide to us to create a gift-card is only used for that purpose, and it is only disclosed to the person receiving the gift.

 

We use return email addresses to answer the email we receive and for newsletters. Such addresses are not used for any other purpose and are not shared with outside parties. 

 

Security:


We have security measures in place to help protect information you share with us. We use PayPal payment for our customers´ privacy and protection. Your credit card/debit card or checking account number is never revealed to us or stored by ABC Baby Gift Baskets.  If you do not have a PayPal account please sign up for one at checkout.  Paypal is quick and easy to join.  It is free and most of all secure.

 

External Links: 

This web site may contain links to other related sites. ABC Baby Gift Baskets is not responsible for the privacy practices of these sites. We encourage you to read and be aware of the privacy policies of sites linked to us before entering into a transaction with them.  

 

 

 

 

Terms of Use

Our Company Policy

As a consumer, you have numerous shopping options.  We appreciate this opportunity to serve you.  Our primary goal is to provide you a pleasurable shopping experience.  We believe that customer loyalty is earned and should never be taken for granted.  As a company, we are committed to achieving that goal.

OUR GUARANTEE:

Your complete satisfaction is guaranteed.  Every gift arrangement we ship is warranted to have the look and value represented on our site.  If you or your gift recipient is not completely satisfied with the quality of the delivered product or if it was damaged in transit, it will be replaced.  In some cases, we will offer a partial credit or full refund. If a full refund is demanded, we may at our discretion, ask that the item be returned.

Payment: 

We accept the following credit cards: American Express, Visa, MasterCard, and Discover Card through PayPal.  We also accept Money Orders and Cashiers Checks.  Upon receipt of payment your order will be shipped.

Returns:

All products are covered by our guarantee and will be replaced or refunded if they arrive damaged. (We reserve the right to have the gift inspected by the carrier.)  If the gift you received does not meet your expectations, please report it within three (3) business days of receipt for a replacement or a complete refund.

Claims for credit, due to incorrect address information will not be honored.  Furthermore, customers will incur any additional fees charged by the carrier for address corrections.

A complete shipping address includes:

  • Recipient’s first and last name
  • Company address (if applicable)
  • Street name and number
  • Floor- Suite – or Apartment number
  • Accurate zip code
  • Recipient’s telephone number

Late-Delivery:

A limited guarantee is implied for all 2-day and overnight shipments.  If the parcel carrier fails to deliver your package on the requested day, your shipping charges will be refunded.  Our refund policy does not cover: 

  • Acts of God (includes weather),
  • An act of war
  • Ground shipments (arrival dates are estimated)
  • High seasonal shipping volume (such as Christmas)

Substitutions:

At times, certain gift basket components may become unavailable or discontinued. We reserve the right to make substitutions with items of equal or greater value. 

Shipping:

We offer numerous shipping options.

  • UPS Ground
  • Over-night
  • Second Day Air

Arrival dates for ground shipping are estimated and depending upon the destination will vary between 2-7  business days.  Weekends and Holidays are not counted when determining the number of days in transit.  If a specific arrival date is required, we suggest either overnight or 2-day

Orders placed by 11:00 AM EST are shipped out the same day.  Orders placed after 11:00 AM EST are shipped the next business day.  For example, if you place an order after 11:00 AM on Friday, that order would not ship until the following Monday.

We are unable to ship to the following destinations:

  • P.O. Box (a physical address is required)
  • APO / FPO (military addresses)
  • Alaska & Hawaii
  • Internationally

 

Your Satisfaction is Our Goal! 

 

 

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ABC Baby Gift Baskets.com
Denver, CO  80013
abcbabygiftbaskets@msn.com

 

Copyright © 2005-2010 ABC Baby Gift Baskets.  All rights reserved.